On some devices you may need to use a slash with the username: you create the account as a POP3 or IMAP account, you will not get calendar and contacts unless you use a 3rd party tool, such as companionlink to sync with Droids when your Droid does not include sync software. If asked for a server name, use m. or as the server name. To set up a account, open the email setup and choose Exchange from the list of account types. This will allow you to sync calendar and contacts as well as email. To use EAS/EWS, you need to set up the account using the or Exchange account option on your device. If you have an account with Exchange Active Sync (EAS) or Exchange Web Services (EWS), which, Office 365, or Exchange server all support, you can sync over-the-air. If you use and Notes don't sync, choose Office 365 account type when you are setting it up on the phone. Exchange accounts, including Office 365 and accounts configured in the iPhone native app will sync Notes. To sync tasks and notes, you may need to use a utility. iTunes installs an Outlook add-in and syncs calendar and contacts when you connect the iPhone to your computer, provided icloud support is disabled on your phone. See iCloud sync issues for things you need to be aware of. If your device supports iCloud, it will sync calendar and contacts in real time. If you need help configuring the account on your iPhone or iPad, see Configure account on iPhone or iPad. Gmail calendar and contacts won't sync directly with Outlook, you'll need to export Outlook calendar and contacts to GMail or use a sync utility. Syncing directly with the phone is the easiest method, but you need to have an Exchange server, Office 365, or account. Many of the sync utilities listed at the end of this article will also work. They can use iCloud or iTunes to sync with Outlook if they dont use an Exchange account (including ) to sync using Exchange web services. IPhone (and iPad) users have choices when it comes to syncing with Outlook. Android devices may not sync all calendar or contact folders, depending on the phone and software you are using.Ī key issue when you are choosing synchronization software is whether it can synchronize only with your main Contacts and Calendar folders or with additional folders, including Exchange Server public folders. Apple devices can sync with all folders in your mailbox and you can disable sync on some of the folders. Then, let the Droid Incredible sync itself to Google.Whether your phone can sync with multiple Calendar or Contacts folders depends on your phone's software. Instead, just have CompanionLink sync Outlook to Google. As to frustrated ace_3s3s3s's problem, I'd suggest not using CompanionLink to sync to a Droid Incredible. Wanted to post this somewhere, in hopes this might help someone else having the problem. On a wild hunch, I went back into the CompanionLink setup, and put in my gmail address instead. So, I'd put that non-gmail address into CompanionLink for my Google logon. Google lets me sign in with a non-gmail address (that I commonly use), even though I also have a gmail address. Anyway, just wanted to post that I solved the problem for myself, before I finished my support request. Note that their general support information doesn't provide any info about solving the problem. Sync failed - got a reference to Google, error 403:Ĭannot request contacts belonging to another userĪpparently this is a known problem to the vendor, since Google Error 403 is on the drop-down list when requesting technical support. Just installed Outlook 2010, and Companionlink. So, anybody got any ideas how to sync ACT! with the Droid Incredible? I'd hate to have to go back to Outlook. I politely explained to the receptionist what the problem was, and asked that he call me back directly (rather than hand off the call to someone else). I was told he was at lunch, but would call back upon his return. After spending about 20+ hours of my own time in trying to help them fix the issues, I called the support liaison directly, but he was busy, so I escalated the call to their support manager. Their "support" people are by-and-large friendly, but they apparently aren't given the tools to be able to diagnose what ails this product, despite the 8 calls I've been on numerous upgrades (both to the PC and phone) clean wipes of the phone, one-way syncs from PC to phone, and on and on. The product continually deletes appointments from ACT! when syncing (randomly) sometimes duplicates all 1,200 contacts doesn't properly sync from Android to ACT!, and has even corrupted the ACT! database beyond repair, so I literally had to start from scratch all over again. I've been speaking with their support people for almost a month now, to no avail. Then I switched to an Android-based phone, and these people literally just can't get it to work. When I used it with my blackberry, it worked fine.
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